(523-10)
|
|
Investment Category/Industry |
|
|
Sweden invested company |
|
|
Business Field |
| |
【Business Field】
Commerce in home furnishings |
|
|
Personnel Requirements |
| |
【Job Title】
Commercial Restaurant Manager |
| |
【# of openings】
1 |
| |
【Gender】
N/A |
| |
【Age】
N/A |
|
|
Employment Location |
|
|
Dalian |
|
|
Key Responsibilities |
|
|
Lead and manage a commercial team consisting of Restaurant sales,
Customer areas (including Coworker restaurant), dish washing and Cafés.
Implement concepts to increase the sales of company home furnishings
products and support the company position as the leading home
furnishings company.
Contribute to a positive, relaxing and inspiring customer experience.
Focus and act on our customers, seek feedback, monitor customer
satisfaction and improve service levels.
Maximise vitality and commerciality of store to increase sales and
profitability according to goals.
Ensure an effective implementation and presentation of the food range
matrix. Implement your action plan utilising the appropriate national
and international benchmarking tools and best-practice.
Ensure the development of margins through sales steering.
Actively contribute and support all marketing and in-store activities by
integrating the store’s Commercial Calendar and use these as an
opportunity to proactively drive sales. Ensure effective and economical
handling of range changes including management of outgoing range and
activities in your function according to the set timelines in the
Commercial Calendar.
Lead by example.
Ensure speed and efficiency in the meeting with the customer through an
effective use of company solutions, such as self service, effective
staffing and mechanical sales techniques.
Ensure that the daily work routines are in place, that the displays are
well-filled and the range is presented in an optimal commercial way.
Initiate actions to fill the restaurant at off-peak time and increase
turnover per seat.
Maximise sales and profit by having appropriate routines for all
communication, from parking area into the food area showing relevant
offers.
Ensure an efficient maintenance of the Commercial Areas, ensuring they
are clean, organised, attractive and inviting to provide a positive
customer experience.
Have close cooperation with Kitchen Production Manager to ensure food
safety.
Cooperate with Commercial Manager SFM & Bistro to enhance the link
between the Restaurant and the Food Market.
Maintain in-depth knowledge of the competition on the local food market.
Use this information to initiate immediate actions, to secure an
appropriate price distance. Give input on changes
Leadership, HR and Communication
Ensure that all co-workers on the commercial team understand the company
Concept and how this impacts their specific roles.
Ensure a safe working environment for co-workers, customers and visitors
in line with local legislation and the company Health and Safety policy.
Create a ‘Safety First’ Culture within the Commercial team, where
co-workers are encouraged to raise and discuss concerns and solutions.
Ensure that the commercial team is regularly trained in Health and
Safety to an appropriate level for their roles and responsibilities.
Effectively manage and inspire your team, with particular reference to
their selection, training and development in order to ensure you have a
competent and well informed team who can meet our customers needs and
expectations and have in place a workable and realistic succession plan.
Provide strong leadership to your team by your own example, creating an
environment where the company culture is a living reality that embraces
the diversity of our co-workers.
Ensure efficient internal communication and information flow and ensure
that key central information is understood by all co-workers.
Support the Kitchen Production Manager in operations in accordance with
the company Quality, Food Safety and Environmental requirements and
other relevant legislation.
Undertake Duty Manager responsibilities within the department on a
rotating basis with your other management colleagues and carry out any
other reasonable request asked by the management team.
Business Navigation
Develop and communicate to your team an annual action plan for
commercial food areas to execute the national and function business
plan. Monitor and evaluate the success of this plan in order to
influence future plans.
Ensure efficient organisation of the Commercial Areas in relation to
financial performance i.e. gross profit, costs, hours planning,
productivity levels, management absence and holiday planning to agreed
service levels.
Control overall operating costs without jeopardizing the level of
customer service and food safety standards.
Ensure implementation of the ADMIN manual and routines for cash
handling.
Utilise relevant tools such as Profit & Loss, KPI-report, StorePoint,
Commercial Review, CSI and Voice in order to develop the business,
yourself and your team. |
|
|
Required Experience/Skills |
| |
【Academic Degree】 |
| |
【Computer Skills】
Computer literate |
| |
【Languages】
Ability to speak and understand
written English |
| |
【Other】
At least 2-3 years of Commercial Food/management experience.
־ Experience in managing co-workers
־ Advanced knowledge of Food Production, national Food Safety and HACCP.
־ Ability to read and analyse KPIs.
־ Potential to become afood manager or other management position within
the store.
־ Service minded and customer oriented attitude and focus.
־ Analytical skills.
־ Multi-tasking capabilities.
־ Clear and effective communication, presentation and influencing
skills.
־ High energy in motivating and developing (training, coaching, etc)
co-workers.
־ Good organisational skills.
־ Strong drive, continuously striving to improve the business.
־ Must have the ability to work in a high-volume, fast paced, and
constantly changing retail environment.
־ Passionate about people.
־ A strong knowledge of and passionate about food.
־ Interest in life at home and home furnishings.
־ Finds motivation in, and lives, the company values and acts in line
with the company Leadership Criteria.
- CSI, Voice, Commercial Review, KPI-report, HACCP, Food Safety Audit,
Security Check and Review
Program IFS Administration |
|
|
Salary & Benefits |
| |
【Gross Salary】
~ 6K/M |
| |
【Benefits(e.g. insurance)】Standard
as per Chinese labor law |
|
|
Department Information |
| |
【Department name】Dalian
Store / Sales Support |
| |
【Supervisor's Nationality】Store
Manager, Frech / Sales Support Manager, Chinese |
|
